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Job description
Hiver is seeking a Senior Customer Success Manager to own a US portfolio of 60–75 SMB and Mid-Market accounts from San Francisco. You will onboard customers, design AI-powered workflows, and drive measurable ROI through tailored solutions and proactive engagement.
You will lead multi-channel deployments, track success metrics, and partner with Product and Engineering to refine the platform. The role blends technical acumen with business impact in a fast-paced SaaS environment.
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Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.