About this opportunity
AlleyCorp lists this Senior AI-Driven Support Operations Leader opportunity in fort worth, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Lighthouse is seeking a Senior Support Operations Manager to orchestrate the global support ecosystem, merging AI and human agents for optimal performance. You will own Intercom-based tooling, QA, and process improvements across multiple regions, partnering with Product, Engineering, and BI teams to scale support for our AI product suite.
You will lead enterprise and Indie support initiatives, drive KPI reviews, and influence resource planning and forecasting while ensuring a high-quality
#J-18808-Ljbffr
Worksite address
fort worth, TX, 76102, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.