About this opportunity
The Hotels Network lists this Senior AI-Driven Support Ops Leader - Hybrid, Global Impact opportunity in fort worth, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Lighthouse is seeking a Senior Support Operations Manager to own the orchestration of systems, processes, and people behind the global support experience. You will ensure AI and human support work together as a single, high-performing system and scale operations for Lighthouse's expanding product suite, including Ernest.
This builder-operator role requires coordinating support systems, QA, analytics, workforce planning, and partnerships with Product, Engineering, BI, and leadership.
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Worksite address
fort worth, TX, 76102, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.