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Job description
Genesys is seeking a senior technical leader to shape how enterprises adopt and scale AI for customer experience. You will own the lifecycle of Agentic AI orchestration, translating business needs into AI-driven solutions and aligning initiatives with KPIs across stakeholders.
Collaborating with product, engineering and customer teams, you will drive governance, scalability and value realization while championing responsible AI practices and regulatory compliance across global deployments.
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Who can apply
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