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Job description
Tata Consultancy Services in the United States is seeking a senior AWS/Contact Center Architect to lead Amazon Connect implementations for voice, chat, and IVR. You will shape enterprise solutions and drive modernization in collaboration with business and tech teams.
Applicants should have deep Amazon Connect expertise, extensive AWS service knowledge, and proven experience integrating CRM platforms. This role demands security and compliance focus across multi-channel contact center environments.
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Worksite address
johnston, RI, 02919, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.