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Akaasa Technologies

Senior Amazon Connect Platform Lead

redmond, WA

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Job description

Akaasa Technologies in Redmond, WA is seeking a Technical Product Manager to oversee Amazon Connect deployment and related AWS integrations. The role emphasizes administration of contact flows, queues, and agent profiles, while guiding architectural improvements and automation opportunities.

You will mentor teammates, collaborate with cross-functional teams, and ensure reliable Connect operations with strong troubleshooting and communication skills. Onsite in Redmond, WA.

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Worksite address

redmond, WA, 98052, US

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