About this opportunity
HMSA lists this Senior Analyst, Product Content Management opportunity in honolulu, Hawaii. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Plan Document Fabrication and Amendments
Research, write and facilitate the production of HMSA Plan Documents (Guide to Benefits, Certificates, Federal Plan Brochure, Summary of Changes and Self-Insured Administrative Services Agreements) with Product management (PM) and Account Management and Sales (AMS). Update and create plan documents as directed by internal PCM staff and as formally authorized by PM.
Critically analyze the implications of benefit and language changes to the existing language and plan structure in plan documents and providing recommendations, guidance on wording of benefit and language proposals in a clear, concise, accurate and effective manner.
Research, write and facilitate self- insured Administrative Services Agreements in accordance with PCM Policies and Procedures for Account Management and Sales.
Compliance Adherence
Maintain and comply with all PCM compliance requirements by ensuring that plan document creation and update directives are credibly authorized and fulfill established control objectives
Ensures that all associated Plan Document directives used to create or update the document are stored and organized according to PCM policies and procedures.
Maintain loading of Benefit Documents to HMSA's secured content repository and plan document tracking databases as directed.
Assists management with internal and external audits and updating of Policies and Procedures.
Plan Document Redesign and Automation
Contribute to the redesign, automation, documentation, maintenance and control of enterprise content. This includes working intra and inter departmentally and externally with outside application vendors.
Assist in training PCM Staff to build plan document automation pieces and on content structure and changes of content policies and procedures.
Intra, Inter Departmental Support and Servicing
Responsible for responding to all internal departments including external customer servicing areas when there are questions regarding plan document publications and Administrative Services Agreements.
Provide and assist other units and departments with historical plan document benefit language and terms information, explaining variations and parameters.
Responsible for researching and responding to the inquiries and requests or following up with the appropriate areas that are able to assist with the response.
Perform other duties as assigned.
#LI-Hybrid
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.