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Job description
Senior Analyst, Revenue and Commissions Operations
nThe Revenue and Commissions Team within Finance Operations at Capital One Travel is seeking a Senior Analyst with robust leadership, analytical, and communication abilities. This role requires a professional with exceptional attention to detail and strong problem-solving skills to manage and execute the receivables processes across various functions of the organization. The successful candidate will be instrumental in mitigating operational risks, developing and updating procedural frameworks, and overseeing the reporting of critical payment health metrics. Furthermore, the Senior Analyst will collaborate with diverse teams across Capital One Travel Operations to drive the evolution of receivables workflows toward a future-state model.
nResponsibilities:
nnnAccurately collect and reconcile customer receivables.
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nnRecord and apply customer payments on a daily basis.
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nnFollow up with customers on outstanding receivables.
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nnOwn financial reconciliation data and reporting.
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nnReconcile daily deposits between bank account and accounting system.
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nnMonitor inboxes and reply to internal and external stakeholders regarding invoices and payments made to Capital One Travel.
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nnManage and resolve payments in the A/R Suspense account.
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nnManage risks of incorrect receivables by ensuring enhanced controls meet updated payment standards.
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nnPartners with Finance, Operations, Product, and Business to streamline processes and resolve payment issues.
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nnReduce operational exceptions and drive efficiencies through automation, elimination, and transfer of manual processes.
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nnUnderstand and own our financial reconciliation data and reporting processes
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nnProduce comprehensive and real-time risk reporting and monitoring, including payment health metrics
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nnManage risks of incorrect receivables by ensuring team processes are governed by enhanced controls that meet updated payment standards
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nnSupport risk management activities over enhanced control environment, including procedures maintenance, control testing, and process-level assessments
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nnPartner with Finance, Operations, Product, and Business teams to streamline processes and resolve issues impacting customer receipts
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nnAssist with ad-hoc projects as necessary, such as developing and leading new Finance-
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n nmanaged services or other initiatives
nnProactively and independently identify, investigate, and drive solutions for process, data quality inefficiencies and control enhancements.
n nBasic Qualifications:
nnnBachelor’s Degree or military experience
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nnAt least 1 year of Financial Services experience
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nnAt least 2 years of experience in Accounting, Audit, Risk Management, Finance or a combination
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n nPreferred Qualifications
nnnBachelor’s Degree in Accounting, Business, Finance, Economics, Statistics, or a quantitative field
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nn1+ years of experience in an analytical position investigating complex data issues and building scalable solutions.
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nnExperience in Accounts Receivable.
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nnStrong written and communication skills
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nnExperience with an Enterprise Resource Planning (ERP) based accounting system
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nnStrong understanding of accounting principles and experience with multinational entities, multi-currency transactions, and intercompany flows.
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nnDemonstrated ability to work autonomously, solve ambiguous problems, and improve processes from the ground up.
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nnExperience with Coupa, Coupa Pay, or similar procurement systems
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nnSarbanes-Oxley (SOX) environment experience
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nnPrevious travel or technology industry experience
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n nAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.
nThe minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
nMcLean, VA: $96,500 - $110,100 for Sr. Associate, Accounting
nNew York, NY: $105,300 - $120,100 for Sr. Associate, Accounting
nRichmond, VA: $87,700 - $100,100 for Sr. Associate, Accounting
nCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
nThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
nCapital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website ( . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
nThis role is expected to accept applications for a minimum of 5 business days.
nNo agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
nIf you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
nFor technical support or questions about Capital One's recruiting process, please send an email to
nCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
nCapital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Worksite address
richmond, VA, 23214, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.