About this opportunity
Cardinal Health lists this Senior Analyst, Revenue Cycle Management opportunity in providence, Rhode Island. Review the employer’s description below for duties, qualifications and application requirements.
Job description
US-Nationwide-FIELD
nFull time
n nRemote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business needs)
nThe Analyst Team Lead serves as the senior operational resource for the AR Analyst Payer Pod team, providing technical expertise, daily guidance, and workflow support while performing advanced accounts receivable functions. This role is a step above the AR Analyst role and is responsible for serving as the team's subject matter expert (SME) for billing, claims resolution, payer requirements, and departmental processes.
nThe Analyst Team Lead works under a supervisor to ensure productivity, quality, compliance, and service goals are achieved. They mentor team members, assist with complex account issues and escalations, provide ongoing coaching and training, and promote consistent adherence to company policies, procedures, and best practices. While this position does not have direct supervisory authority, it plays a critical leadership role in supporting team performance and operational success.
nResponsibilities
nnnServes as the primary subject matter expert (SME) for Accounts Receivable processes, billing regulations, payer requirements, and claims resolution.
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nnProvides day-to-day leadership, guidance, and technical support to AR Representatives to ensure quality, productivity, and service expectations are consistently met.
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nnActs as the first point of escalation for complex billing, claims, payer, and account issues that require advanced knowledge or resolution.
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nnPartners with Supervisor to monitor team performance, identify workflow improvements, and support departmental initiatives.
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nnProvides ongoing coaching, mentoring, and training to team members while reinforcing best practices and process consistency.
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nnAssists leadership with monitoring productivity, quality metrics, policy compliance, and performance expectations.
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nnSupports leadership by documenting performance observations, providing recommendations, and assisting with personnel-related matters as appropriate.
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nnLeads or coordinates departmental escalation projects, ensuring timely resolution of high-priority accounts and client concerns.
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nnInvestigates, analyzes, and resolves complex insurance claims, including denials, appeals, underpayments, and reimbursement issues.
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nnProcesses and follows up on insurance claims to ensure timely and accurate reimbursement.
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nnOversees denial and appeal management to maximize reimbursement and minimize revenue loss.
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nnManages assigned billing and work queues, ensuring accounts are prioritized and worked within established timelines.
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nnInvestigates payer responses and updates patient accounts with accurate insurance, Medicare, and billing information.
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nnExercises sound judgment when reviewing account information and making appropriate billing or account updates.
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nnMaintains accurate, detailed, and compliant account documentation within company systems.
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nnIdentifies process improvement opportunities and provides recommendations to leadership to improve efficiency, quality, and revenue cycle performance.
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nnAdapts quickly to evolving payer requirements, regulatory changes, and departmental processes.
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nnDemonstrates professionalism, accountability, and reliability while fostering a collaborative and positive team environment.
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nnAttends and actively participates in departmental, cross-functional, and company meetings.
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nnConsistently meets or exceeds departmental quality, productivity, and service standards.
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nnMay perform any additional responsibilities or special projects as required.
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nnDuties and responsibilities may be subject to change based upon the needs of the department.
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nnMay provide cross-functional support as business needs demand.
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n nQualifications
nnnHigh School diploma or equivalent
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nn3 years' experience with insurance billing and processing claims preferred
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nn3 years' experience with Medicare claims, and Medicare and private insurance verification preferred
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nnKnowledge of insurance portals; familiarity with a variety of medical and/or insurance terms or practices
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nnFull knowledge all areas of collections specialization preferred
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nnProficiency in basic math and business calculations
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nnWorking knowledge of computer/data entry with the ability to learn new systems
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nnBasic level of MS Office proficiency
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n nWhat is expected at this Level
nnnFriendly, professional, and effective communications skills; able to calmly present solutions in challenging situations.
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nnProactive identification of challenges, and solution-oriented approach to problem solving.
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nnService-orientation and aptitude to aptitude to resolve insurance and/or patient matters.
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nnEffective analytical skills: able to use inductive and deductive reasoning to anticipate outcomes.
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nnSelf-directed accountability and reliability
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nnEffective communication, and interpersonal skills, with the ability to influence and collaborate effectively with cross-functional teams.
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nnCross-trained on all collections processes
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nnAble to resolve highly escalated collections issues or concerns
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nnAble to mentor and train as needed
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nnAble to manage and prioritize multiple tasks/projects, work autonomously, and meet deadlines.
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nnAble to work well in a team environment that promotes inclusiveness and communication among team members.
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nnCommunication using both verbal and written English proficiency.
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nnCultural competence
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n nAnticipated Salary Range: $57,000 - $81,600 / per year
nBonus eligible: No
nBenefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
nnnMedical, dental and vision coverage
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nnPaid time off plan
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nnHealth savings account (HSA)
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nn401k savings plan
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nnAccess to wages before pay day with myFlexPay
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nnFlexible spending accounts (FSAs)
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nnShort- and long-term disability coverage
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nnWork-Life resources
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nnPaid parental leave
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nnHealthy lifestyle programs
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n nApplication window anticipated to close: 10/22/2026 *if interested in opportunity, please submit application as soon as possible.
nThe salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
nCardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
nTo read and review this privacy notice click here (
nHeadquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities.
nWe are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care.
nWith more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges - now, and in the future.
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nIf your personal information has changed and needs edited, please contact your recruiter for assistance. If you have not yet been contacted by a recruiter, please email us at for assistance.
Worksite address
providence, RI, 02912, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.