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H&R Block, Inc.

Senior Area Experience Leader Multi-Office Ops

fort drum, NY

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About this opportunity

H&R Block, Inc. lists this Senior Area Experience Leader Multi-Office Ops opportunity in fort drum, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

H&R Block is seeking a Multi-Office Leader to oversee a portfolio of 4–6 retail offices, ensuring a top-tier, consultative client experience and effective operational execution. You will coach Tax Professionals and Client Service Professionals, balancing strategic oversight with hands-on leadership to align priorities and deliver strong business results.

You’ll manage staffing, facilities, compliance, and day-to-day operations, driving performance, readiness, and client satisfaction across

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