About this opportunity
Northeastern University lists this Senior Assistant Director, Student Accounts & Service opportunity in boston, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Northeastern University seeks a Senior Assistant Director of Student Accounts to lead frontline service delivery and payment processing within the Enrollment Management division. The role focuses on ensuring high-quality customer experiences and conformance to service standards.
The senior director will monitor metrics, manage escalations, and collaborate across departments to craft timely communications for students and families while driving continuous improvement through data-driven insights.
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Worksite address
boston, MA, 02298, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.