Senior Assistant Property Manager

Job description

Overview

Federal Realty Investment Trust is a proven leader in the ownership, operation, development and redevelopment of premium retail real estate in the country's best markets. We consider ourselves one of the most innovative and dynamic real estate companies with which one can work. Interested candidates who research Federal Realty will learn about our high quality community shopping center and mixed use property portfolio. Federal Realty's well-respected real estate investment and management team delivers a significant combination of both modest and large, value-add investments; being part of the team that conceives of and delivers these investments is very rewarding. While Federal Realty is one of the largest publicly traded real estate investment trusts in the country, as measured by the value of our assets, we function and operate more like a small company. Team members with initiative and proven ability get involved in many facets of executing Federal's business plan. We encourage you to follow Federal Realty Investment Trust on LinkedIn.

Federal Realty Investment Trust is currently seeking a Senior Assistant Property Manager. This person will work closely alongside the Regional Property Manager, completing the administrative tasks required to run the property and serving, together with the Regional Property Manager, as a point of contact for tenants and vendors. This person has a passion for world class customer service and thrives in a fast-paced dynamic environment. For the right candidate who demonstrates exceptional operational leadership, sound financial judgment, and the ability to build strong tenant and vendor relationships, this role may create opportunities to take on greater property management responsibility for Federal's Central Virginia Portfolio over time, based on business need and demonstrated performance in the role. The candidate must be detail oriented, highly organized, and enjoy working in a team environment while performing administrative and project-oriented tasks that ensure the smooth operation of the property. The position is based in Charlottesville, Virginia but will include travel to other properties in the portfolio.

Responsibilities

Work closely with and provide direct administrative support to the Regional Property Manager across day-to-day property operations

Serve, alongside the Regional Property Manager, as a point of contact for merchants' daily operating needs, including general maintenance, tenant utilities, trash, and parking management, ensuring timely, high-quality resolution and escalating complex issues appropriately

Work with the Regional Property Manager to coordinate and evaluate third-party vendors providing security, landscaping, and other services, including reviewing scopes of work and service quality

Assist with each property's financial operations, assisting the Regional Property Manager on the preparation of annual operating budgets, monitoring purchases and expenses for cost effectiveness and budget compliance, preparing monthly variance and quarterly forecast reports, and reviewing monthly financials, accounts receivable reports, and sales reports prior to distribution

Assist with the preparation of job specifications, competitive bid collection, and vendor selection recommendations for maintenance projects and service agreements

Complete the property's administrative functions, including written correspondence, calendars, meeting logistics, uniform and signage ordering, and the collection and tracking of Certificates of Insurance for tenants and vendors

Maintain and continuously improve property operations files, systems, and supplies

Complete the invoice and accounts payable process, including preparation of vendor maintenance forms for new AP Workflow set-ups, coding and researching invoices, and troubleshooting discrepancies

Prepare and review expense reports and process check requests as needed

Maintain and update tenant contact lists for regular and after-hours communication

Maintain the tenant-required maintenance tracking spreadsheet (HVAC, pest control, plumbing, etc.) and follow up on outstanding items

Prepare and distribute opening, closing, and landlord possession date communications

Maintain spreadsheets tracking lease-required contracts and drive correspondence needed to achieve tenant compliance

Distribute the monthly night inspection report and complete follow-up correspondence

Assist with tracking key lease language, including sales breakpoints, cafe seating, and other special provisions, flagging items that require ongoing monitoring or action

Conduct property inspections alongside the Regional Property Manager and independently as needed

Partner with the Regional Property Manager to respond to emergency situations, exercising sound judgment when the Regional Property Manager is unavailable

As readiness is demonstrated, take on progressively greater responsibility for property management functions where business needs allow; including vendor negotiations, capital project oversight, and direct tenant relationship management and in close partnership with the Regional Property Manager

Complete other projects and duties as assigned

Qualifications

4+ years' experience as an Assistant Property Manager, Operations Coordinator, or in a similarly senior administrative/operations role

Prior experience in retail property management strongly preferred

Bachelor's degree or equivalent combination of education and relevant experience

Demonstrated leadership potential and genuine interest in advancing into property management, even without prior direct-report experience.

Demonstrated ability to manage competing priorities and lead multiple projects to completion with minimal oversight

High level of proficiency in Microsoft Office programs including Outlook, Word, Excel (including formulas and budget modeling), and Access

Strong financial acumen, including experience supporting budget preparation and variance analysis

Excellent verbal and written communication skills, including the ability to communicate effectively with tenants, vendors, and senior stakeholders

Exceptional attention to detail and accuracy

Proven ability to work independently and exercise sound, autonomous judgment

Strong customer service orientation, with the ability to calmly and diplomatically resolve disputes or complaints

Flexible and adaptable, able to move quickly between projects in a fast-paced environment

Ability to perform essential on-site property inspections, including walking or standing for extended periods, with reasonable accommodations as needed

Ability to work occasional evenings or weekends as needed to respond to property emergencies, tenant events, or after-hours vendor coordination

Ability to travel overnight at least once per quarter during the first year for training purposes

Salary Range: The typical pay range is $80,000-$95,000 a year plus bonus. Salary is determined by job-related skills, experience, and relevant education, training, and/or certifications.

Federal Realty Investment Trust is an Equal Opportunity / Affirmative Action employer. Federal values a diverse workforce and is committed to providing equal employment and advancement opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity or expression, genetics, or protected Veteran status.

Federal Realty Investment Trust does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Federal Realty Investment Trust and Federal Realty Investment Trust will not be obligated to pay a placement fee.

If you are unable to submit your application online, please call .

Who can apply

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