About this opportunity
University Advancement - Washington University in St. Louis lists this Senior Associate Director Of Gift Operations opportunity in st. louis, Missouri. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Shape the Future of Philanthropy at WashU!
Are you a visionary gift operations leader ready to bring modern strategy, curiosity, and high-level execution to a world-class institution?
Washington University in St. Louis is seeking a Senior Associate Director of Gift Operations to lead our talented team into 2027 and beyond. If you have a deep background in non-profit or higher education gift processing, love looking three to five steps ahead, and thrive on turning complex operational challenges into streamlined success, this role is for you.
What You’ll Do
Lead & Elevate the Team: Supervise, mentor, and inspire a dedicated team of full-time gift operations professionals, fostering a culture of high performance, accountability, and continuous learning.
Drive Strategic Vision & Innovation: Look beyond day-to-day processing to modernize workflows, automate manual CRM systems, and champion forward-thinking operational improvements.
Ensure Accuracy & Quality Control: Oversee complex gift processing, adjustments, and reporting in our CRM (Affinaquest/Salesforce), setting rigorous standards for quality, consistency, and compliance with IRS and CASE guidelines.
Collaborate Across Campus: Serve as a trusted partner to stakeholders, University Advancement leadership, and Gift, Endowment & Investment Accounting to optimize financial management, internal controls, and banking relationships.
What We're Looking For
Experience: Bachelor’s degree and at least 5 years of relevant experience, including hands‑on background processing gifts for a non‑profit or higher education institution coupled with team supervision.
Strategic & Analytical Mindset: Demonstrated ability to anticipate future needs, build metrics dashboards, address work quality head‑on, and execute long‑term strategic plans.
Technical Acumen: Strong proficiency with non‑profit CRM platforms, fundraising technologies (Salesforce/Affinaquest experience a plus), and data quality initiatives.
Curiosity & Drive: An eagerness to learn, a passion for process improvement, and the readiness to bring innovative, modern solutions to our gift operations.
Position Details
Location: St. Louis, MO; relocation assistance is available
Targeted Hiring Range: $78,000 – $88,000
Are you ready to take the next step in your advancement services career with this role?
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Worksite address
st. louis, MO, 63146, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.