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Airbnb

Senior Backend Engineer, AI-Driven Routing & Support

san francisco, CA

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Job description

Airbnb is seeking a Senior Backend Engineer for the Ambassador Routing & Channels (ARC) team. You will contribute to intelligent agent matching, personalized support experiences for high-value customers, and next-generation routing across multiple channels.

You will own routing infrastructure to ensure high availability, correctness, and scalability for millions of daily bookings and host-guest interactions, while mentoring junior engineers and collaborating with product, design, data science,

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Worksite address

san francisco, CA, 94199, US

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