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S&A Group

Senior Benefit Advisor

huntsville, AL

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Job description

Senior Benefit AdvisorS&A Group is growing its team and seeking qualified professionals for a Senior Benefit Advisor role. This is an opportunity supporting prospective and existing clients through phone-based communication and account assistance. This role involves speaking with individuals who have requested information about our services, answering questions, explaining available options, and ensuring a professional client experience throughout the process.This opportunity offers structured training and systems, performance-based compensation, and opportunities for professional growth.S&A Group is committed to providing a professional and supportive environment where team members are equipped with the resources, structure, and leadership needed for long-term success. We value accountability, consistency, and professional development while creating opportunities for both personal and career growth.Compensation$50,000–$65,000+ annually (performance-based)Additional bonus opportunities availablePerformance based company tripsKey ResponsibilitiesCommunicate with prospective and current clients by phoneExplain service and benefit options clearly and professionallyAssist clients with account-related inquiries, updates, and billing concernsRecommend suitable solutions based on client needsAccurately document client interactions and maintain recordsFollow company procedures, workflows, and communication standardsQualificationsExperience in telesales, customer service, account management, or client support preferredStrong communication, interpersonal, and phone skillsOrganized, dependable, and detail-orientedMust have access to a laptop/computer, reliable internet connection, and a quiet workspaceHigh school diploma or GED requiredAt S&A Group, we believe strong teams are built through support, professionalism, and shared success. We are dedicated to fostering a positive work environment that encourages growth, recognizes performance, and values the contributions of every team member.

Worksite address

huntsville, AL, 35801, US

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