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Core AI Consulting Inc

Senior Business Analyst

phoenix, AZ

Check who can apply and the requirements below before continuing.

About this opportunity

Core AI Consulting Inc lists this Senior Business Analyst opportunity in phoenix, Arizona. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Domain: Merchant Payments / Financial Services

Experience: 7+ years preferred

Role Overview

We are seeking a Senior Business Analyst with strong payments domain knowledge and project and program management skills to support initiatives within a Global Merchant organization. This role works across business, product, technology, and leadership teams to define requirements, coordinate delivery, and keep multiple stakeholders aligned.

Key Responsibilities

Gather and define business requirements with business leaders, product teams, technology teams, and other stakeholders.

Translate business needs into functional requirements, user stories, use cases, process flows, and acceptance criteria.

Partner with engineering and QA teams to clarify requirements throughout design, development, testing, and implementation.

Facilitate requirements workshops and discussions across business and technology teams.

Support backlog refinement, sprint planning, demos, and other Agile ceremonies.

Coordinate activities across multiple workstreams using strong project and program management practices.

Track milestones, deliverables, dependencies, risks, issues, and action items; drive follow-ups and decisions to closure.

Prepare status updates and communicate progress, risks, and dependencies to leadership.

Support UAT, business validation, implementation readiness, and production rollout.

Required Skills

Business analysis experience in banking, financial services, or payments, with strong knowledge of merchant acquiring, card processing, or transaction processing.

Experience developing detailed Agile user stories and acceptance criteria.

Strong project and program management skills, including coordination across multiple workstreams.

Experience working with senior leaders and cross-functional business, product, engineering, and QA teams.

Strong understanding of Agile/Scrum practices and the software development lifecycle.

Excellent communication, presentation, documentation, and stakeholder management skills.

Ability to manage priorities and drive delivery in a complex global environment.

Technical Skills

SQL for querying, analyzing, and validating transaction or operational data.

Excel for data analysis, reconciliation, and reporting.

Jira and Confluence for managing user stories, backlogs, documentation, and delivery tracking.

Familiarity with APIs, data flows, system integrations, and JSON to support discussions with engineering teams.

Experience with Power BI or Tableau is a plus.

Preferred Domain Knowledge

Merchant acquiring Merchant payments Card payments Payment processing Authorization Clearing and settlement Merchant onboarding Payment networks Disputes and chargebacks Digital payments

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Worksite address

phoenix, AZ, 85003, US

Who can apply

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