This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
ITCON Services is seeking a motivated and technically knowledgeable Senior Business and Quality Analyst to support mission-critical Federal reporting, data collection, and data warehouse applications. The role will lead to requirements gathering, business analysis, QA/testing, documentation, release support, and stakeholder coordination for operations and maintenance contracts while ensuring alignment with SDLC best practices, Agile delivery, Federal standards, performance metrics, and quality expectations.
Responsibilities include analyzing forms-based workflows, validation logic, approval processes, business rules, reporting impacts, role-based access, data quality issues, and downstream system effects. The analyst will support Change Requests, Production Database Change Requests, emergency releases, UAT, post-release validation, requirements traceability, QA validation, release packages, user documentation, and Federal compliance deliverables.
The candidate must work independently, manage multiple visible priorities, and advise project teams on process improvements using Agile, and related delivery frameworks.
At ITCON, we offer competitive compensation, paid training and development opportunities, healthcare benefits that start on your first day, commuter benefits, work-life balance, and the opportunity to work alongside an amazing and growing team.
This opening is for a full-time salaried position supporting Federal civilian work performed off-site, with coordination across ITCON, client stakeholders, and Federal project teams as required. Applicant must be a permanent resident or citizen of the United States and clearable for Public Trust clearance with the U.S. Government.
Required Skills and Qualifications
Bachelor's degree in Management Information Systems or related field preferred
10+ years in the Information Technology industry
5+ years of experience as a Business and Quality Analyst as an Agile practitioner
Strong experience gathering business requirements and functional details
Ability to analyze and translate functional business requirements from stakeholders into detailed tasks for Design and Development teams
Expert level understanding of SDLC and best practices
Strong skills creating test plans, test cases, and end-to-end testing including APIs
Strong written and oral and communication skills
Ability to communicate and present complex technical concepts and analysis to technical and non-technical audiences
Hands on experience with JIRA
Self-motivated and thrives in a team environment
Experience in Selenium scripting for automated testing
Experience in Section 508 testing and VPAT
Experience supporting Federal O&M programs, including Change Requests, Production Database Change Requests, emergency releases, UAT, release packages, and post-release validation
Experience documenting business rules, validation logic, workflow rules, reporting/data transformation impacts, and requirements traceability through testing and acceptance
Experience maintaining Federal SDLC documentation, including requirements, traceability, test plans/results, release notes, user guides, installation guides, use cases, and system design updates
Experience with data warehouse, reporting, and analytics environments, including data cleansing, integration, metadata, SQL queries, dashboards, canned/ad hoc reports, and data validation
Experience analyzing role-based access, permissions, workflow access, least privilege, separation of duties, and application security requirements
Experience supporting Tier 2/Tier 3 help desk activities, including triage, issue reproduction, defect documentation, escalation, resolution validation, and SLA reporting
Experience supporting QA/CM activities, including baseline management, peer reviews, defect tracking, regression testing, test automation, audits, and release validation
Experience supporting Microsoft-based web applications and SQL Server-backed systems, including data validation, query review, troubleshooting, and DBA/infrastructure coordination
Desired Skills and Qualifications
Experience with Federal Government Customers
Agile certification/ Product Owner certification
Experience with Federal program, grant, financial, or benefits reporting systems involving forms-based reporting, approval workflows, and public-sector data collection
Familiarity with data cataloging, exploratory analytics, visualization, enterprise data environments, and visual/manual data preparation workflows
Familiarity with Team Foundation Server or similar configuration management, issue tracking, and change control tools
Familiarity with Federal performance standards, project reporting, deliverable tracking, earned value reporting, and service-level metrics
Experience with tools such as Figma
#J-18808-Ljbffr
Worksite address
vienna, VA, 22184, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.