About this opportunity
MCI Careers lists this Senior Call Center Leader - CX & BPO Ops opportunity in wichita, Kansas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
MCI Careers is seeking an Experienced Call Center Manager in Wichita, Kansas, to oversee contact center operations, drive performance, and ensure client satisfaction. The ideal candidate has a Bachelor's degree, extensive experience in contact center management, and strong leadership skills.
You will lead teams, analyze performance data, and implement strategies for continuous improvement while fostering employee engagement and development.
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Worksite address
wichita, KS, 67232, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.