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Job description
We are seeking a Senior Cards & Payments Business Analyst / Functional Consultant with 10+ years of experience and strong expertise in FGPP and payment processing platforms. The ideal candidate will have hands-on experience with FGPP implementations/support, issue analysis, configuration, and customer-facing stakeholder management.
Key Responsibilities
Analyze and troubleshoot FGPP issues and cases, including triage, issue recreation, trace analysis, and root-cause investigation.
Provide functional and business expertise across Cards & Payments and payment processing solutions.
Configure and manage FGPP Profiles and Rules.
Work with database and GUI tools for issue investigation and analysis.
Lead technical discussions and stakeholder engagements in customer-facing environments.
Support FGPP implementations, enhancements, and production activities.
Analyze complex problems and develop effective functional solutions.
Collaborate with technical, business, and client teams to resolve issues and deliver project objectives.
Provide subject-matter expertise and guidance on payment processes and applications.
Required Skills
10+ years of professional experience in Cards & Payments / Banking / Payment Processing.
Strong hands-on experience with FGPP 3.x implementations or support within the last 3 years.
In-depth FGPP business and functional domain knowledge.
Experience with FGPP configuration, Profiles, and Rules management.
Strong experience in issue triage, recreation, trace analysis, and troubleshooting.
Experience with PAYplus USA and/or GFX.
Strong database and GUI tool experience.
Excellent customer-facing communication and stakeholder management skills.
Ability to work independently and handle complex functional problems.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.