About this opportunity
Volunteers of America lists this Senior Case Manager opportunity in los angeles, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at .
PAY RATE: $26.68 - $28.08 Per Hour
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits
JOB SUMMARY AND PURPOSE
The Senior Case Manager is the subject matter expert for the case management team. The Senior Case Manager will mentor the team, and, as directed by the Program Coordinator, will arrange, coordinate, monitor, and assure all delivered services by the case management team meet the needs of SSVF clients. This includes assisting case managers in: assessing and reassessing client/household needs, educating on program and community resource opportunities, developing relevant service plans, scheduling appointments, and providing necessary follow-up to ensure service plans are progressing on schedule and needs are adequately being addressed. The position requires a combination of administrative/office duties and field/outreach work.
DUTIES AND RESPONSIBILITIES
Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.
Conducts comprehensive screenings and assessments with clients to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan Develops support systems to meet client needs, coordinates and facilitates move-in activities, rental negotiations, and service referrals as required
May make home and field visit
Monitors case managers on a regular basis to determine quality and effectiveness of services provided Conducts crisis intervention as necessary
Audit case file on a regular basis for completeness and accuracy
Review cases with Program Coordinator and Case Management Team
Assists case managers by identifying and coordinating a variety of available services necessary for veterans and families to maintain/obtain self-sufficiency and family stabilization Makes referrals to available VA/community providers for therapeutic, social, educational, and medical resources, as appropriate
Provides support to case managers, clients and families through ongoing case conferencing, counseling, and advocacy
Conducts comprehensive file reviews and assessment of data collected to assure all necessary documentation is collected by case managers for program services eligibility purposes Assure all program assets and file documents are maintained and secure for all client records
Develops, performs, and assists with workshops pertaining to program services that meet client needs
Participates and assists with outreach events
Other duties as assigned
ESSENTIAL ABILITY ACKNOWLEDGEMENT
Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges.
MANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS: Must be able to pass fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges.
DOJ Live Scan
TB test
Flu Vaccine (or declination form - for religious purposes only)
Must meet Funder Approval
EDUCATION: Bachelor's Degree in Social Work or related field or a combination of education and relevant experience (four years total).
Completion of VOALA Case Management training within 6 months of hire.
EXPERIENCE: Minimum total 3 years of experience as a case manager
PREFERRED QUALIFICATIONS: Master's Degree (Social Work or related)
4 years of experience working with target population
Experience in supervision or lead role preferred
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Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
Worksite address
los angeles, CA, 90079, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.