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Job description
Presidio is seeking a Sr. Contact Center Engineer to design, implement, and support advanced CCaaS solutions with primary depth in Amazon Connect and the AWS ecosystem.
You will own technical outcomes on complex, multi-site engagements, architecting solutions, writing code, and guiding AI agent deployments in contact centers. This is a senior, client‑facing role where you’ll shape delivery across Amazon Connect, Cisco Webex, Genesys, and Five9, building scalable, resilient architectures and
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.