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Job description
Opportunities with American Health Network (AHN), part of the Optum family of businesses. Here, you'll be part of a team that offers quality, affordable care that's backed by a global organization, committed to improving the lives of those we serve. We operate in over 70 medical offices in Indiana and Ohio with 1,200 employees. Our markets are continuing to grow and we're looking for talented individuals who share our passion for quality care to join our team in provider or office positions. As a health-focused organization, we will empower you with resources that support your work-life flexibility as well as your physical, emotional and financial well-being. This is an opportunity to join a team that helps people feel their best and a chance to discover the meaning behind Caring. Connecting. Growing together.
Primary Responsibilities:
Patient Care Functions: Interviews patients regarding medical concerns
Measures and documents vital signs, such as pulse rate, temperature, blood pressure, weight and height
Documents patient reported health issues in EMR
Obtains and documents patient medical histories
Performs routine, in-scope, medical procedures as requested
Prepares patients and treatment rooms for exams
Drapes patients with covering and positions instruments and equipment
Cleans and sterilizes instruments
Maintains a clean work area
Keeps exam rooms cleaned and stocked with needed medical supplies
Reviews physician orders and lab requests and follows up as needed
Communicates test results to patients as directed
Processes prescriptions as approved and directed
Assists in patient education with approved educational tools, periodicals, flyers, and handouts
Assists with Department of Transportation, FMLA, and Medical Disability application forms
Manages/responds to patient phone calls and patient portal messages
Maintains all Practice Health and Safety standards
Administrative Functions: Inputs data into the computer to maintain patient records
Routes necessary paperwork associated with patient referrals
Contacts other medical practices as needed to make referrals
Inventories and orders medical supplies and materials
Pre-certifies exams and collects pre-certifications from managed care
Faxes reports
Performs daily refrigerator temperature checks and maintains accurate logs
Laboratory Functions: Performs CLIA waived testing
Assembles equipment such as tourniquets, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work trays according to the requirements for specified tests or procedures
Verifies or records the identity of the patient or donor
Interprets the physician's orders and secures a requisition before performing tests
Obtains the correct type and amount of specimen, as directed by the physician, nurse, or manager
Draws blood from the patient's finger, ear lobe, or vein, observing principles of asepsis to obtain blood samples
Labels, routes, and/or stores specimens for subsequent processing
Records all blood draws in the lab register; marks when results are received; records results
Gives injections or treatments, and performs routine laboratory tests
Reports test results to physicians, notifying them of any abnormalities
Documents all requests and results of lab work accurately
Records on instrument logs any repairs, replacement, and maintenance needed for the equipment
Cleans and stocks the phlebotomy area
Surgery Functions: Assists in procedures
Measures and documents vital signs, such as pulse rate, temperature, blood pressure, weight and height
Hands instruments and materials to the physician as directed
Cleans/sterilizes instrumentation between cases
Returns clean/sterilized equipment to its location
Regularly checks trays, instrumentation and sterile equipment for outdated or compromised package integrity
Assists in movement and positioning of patients, utilizing appropriate body mechanics
Assists with clean-up of trash and linen by using appropriate antibacterial solution
Ensures specimens are labeled and packaged appropriately with requisition and delivered to appropriate area for processing
Performs daily/weekly Quality Assurance testing and maintains documentation logs
Washes/decontaminates and assures presence of all instrumentation in tray
Prepares for safe processing and storage of small or peel-pouched supplies
Other Functions: Attends meetings and participates on committees as requested
Attends and completes assigned training
Performs other related duties and responsibilities as directed
Complies with OSHA regulations
Complies with all company policies and procedures regarding HIPAA and handling of PHI
Complies with all company policies and procedures regarding handling of cash or other payments
Assists provider by documenting quality measures within EMR
Special projects (i.e. engagement committee, PHS subsection lead, "own" one quality measure for an office, office "buddy", Culture Committee)
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High school diploma or general education degree (GED)
Medical Assistant (CMA) certification
5+ years of AHN/Optum experience as an MA
Exemplary clinical skills and ability to partner well with providers in a care team
Preferred Qualification:
CPR certification
Knowledge, Skills, And Abilities:
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Knowledge of current medical terminology to perform various tests and procedures, complete medical records, and communicate with physicians, staff, and patients
Knowledge of equipment and testing to perform quality control checks and troubleshooting of instrumentation
Knowledge of safety requirements to provide instructions and to recognize hazardous conditions
Ability to read and understand information about instrumentation in the medical field
Ability to read and comprehend instructions, correspondence, and memos
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to interact and communicate with a variety of people, both on a one-on-one basis and in meetings and group presentations; must be able to relate to and work with ill, emotionally upset, and sometimes hostile people
Ability to anticipate and react calmly to emergency situations
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to follow direction
Ability to think logically in order to troubleshoot, analyze situations, and make appropriate decisions
Proficient computer skills, including working knowledge of Microsoft Office Suite, e-mail systems, and web based programs
Ability to utilize Electronic Medical Record system
Ability to handle multiple tasks simultaneously
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 - $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Worksite address
indianapolis, IN, 46253, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.