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PharmaCord

Senior Clinical Specialist

jeffersonville, IN

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Job description

Valeris Job Opportunity

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana.

Key Responsibilities

The responsibilities include, but are not limited to the following:

Become subject matter expert in device and PQC training programs for program staff

Provide advanced reimbursement support related to PA denials to improve patient care and outcomes

Analyze data and provide recommendations for quality improvement initiatives

Serve as a resource for nurse advocates regarding device troubleshooting

Provide guidance and leadership on best practices when working with field nurse vendor

Collaborate with program management to implement and improve adherence through program initiatives

Keep up to date with product related research and emerging trends in disease state

Perform other duties as assigned

Utilize Valeris' values as the driving force behind the team's success

On time adherence to training deadlines for all corporate policies and procedures

Ensure all SOPs are followed with consistency

Perform additional tasks or projects as assigned

Qualifications

Successful candidates possess the following personal attributes:

Detail oriented

Professional telephone etiquette

Self-awareness of your own emotions and the potential impact on others

Basic computer knowledge

Ability to multitask effectively

Ability to recognize emotions and their effects

Sureness about self-worth and capabilities

Manage disruptive impulses

Maintain standards of honesty and integrity

Takes responsibility for performance

Adapts and handles change with flexibility

Is innovative and open to new ideas

Achievement driven; constant striving to improve or to meet a standard of excellence

Aligns with the goals of the group or organization

Ready to take initiative and act on opportunities

Be optimistic and pursue goals persistently despite obstacles and setbacks

Be service oriented and anticipate, recognize and meet needs of others, including patients and care partners

Clear and concise communication

Positive attitude!

Bachelor of Science in Nursing (BSN) degree preferred

Minimum of 5 years of clinical experience in a healthcare setting

Experience in training and leadership preferred

Knowledge of reimbursement protocols, policies, and procedures including Utilization Management Guidelines and review of PA/Appeal Denials preferred

Excellent communication and interpersonal skills

Strong analytical and problem-solving skills

Ability to work independently and as part of a team

Ability to prioritize tasks and manage multiple projects simultaneously

Proficient in Microsoft Office

This is an office-based position, the ability to sit for extended periods of time is necessary

All employees working onsite in a PharmaCord facility are strongly encouraged to be vaccinated against COVID-19

Physical Demands & Work Environment

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy. Although very minimal, flexibility to travel as needed is preferred. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Why Work for Valeris?

We're committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:

Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs

Additional health support, including telehealth and Employee Assistance Program (EAP) services

Company match on Health Savings Account contributions

Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000

Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability

401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting

Paid Time Off (PTO) and Sick Leave to support work-life balance

Team members receive nine paid holidays plus two floating holidays

Opportunities for advancement in a company that supports personal and professional growth

A challenging, stimulating work environment that encourages new ideas

Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace

A mission-driven, inclusive culture where your work makes a meaningful impact

Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice. Our Commitment to Equal Opportunity At Valeris, we don't just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.

Important Notice

Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @avleris.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process.

Please Note:

PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @valeris.com or @echo.newtonsoftware.com email address, or through our scheduling platform, Calendly.

We will never request your bank account information at any stage of the hiring process.

We will never send a check (electronic or physical) to purchase home office equipment.

If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at

Worksite address

jeffersonville, IN, 47144, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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