About this opportunity
Tyler Technologies lists this Senior Cloud Ops Engineer opportunity in troy, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Senior Cloud Ops Engineer
Tyler Technologies is currently looking to hire a Senior Cloud Ops Engineer to work a hybrid schedule at one of several of our key locations. This job requires working closely with our development and operations teams to build automation and tools to streamline our customer migrations. Successful candidates will bring cloud expertise, scripting and IaC skills. Have the ability to think and work independently, as needed. Participate in project development and be responsible for Cloud requirements design, implementation and support. The ability to multi-task and support various environments is a definite plus.
***We are not considering candidates who require visa sponsorship for this position. This is a budgetary decision and due to the significant talent available currently who do not require such sponsorship.
Location
Overland Park, Kansas | Yarmouth, Maine | Troy, Michigan | Herndon, Virginia
Travel
0-5%
Responsibilities
Design and develop infrastructure solutions to support business functions, processes, and applications
Maintain and build infrastructure to standards, performing updates and upgrades to environments, tools and scripts
Monitor and acknowledge alerts and provide root cause analysis
Develop, evaluate, and make recommendations for alternative infrastructure solutions.
Implement and manage AWS infrastructure using tools like Terraform, CloudFormation, or other IaC tools.
Leverage AWS services such as EC2, VPC, ALB/NLB, Route53, S3, Lambda, Systems Manager, Step Functions, and Image Builder for scalable, repeatable environments.
Create and maintain CI/CD pipelines (e.g., GitHub Actions) to automate testing, deployment, and rollback processes.
Understand the nuances of single-tenant SaaS applications, including tenant isolation, customer‑specific configurations, and version control.
Work closely with product and engineering teams to plan deployments, manage upgrades, and ensure consistency across multiple customer instances.
Work with teams to ensure minimal downtime and swift recovery from deployment issues.
Works with managers and directors to implement tactical solutions to ensure continuity of operations are maintained and recurring problems are prevented or eliminated
Advanced troubleshooting and problem skills to solve complex issues with or without documented
Collaborate with cross-functional teams to develop tools and processes that improve deployment reliability and velocity.
Perform root‑cause analysis on production incidents and implement preventive measures.
Qualifications
Bachelor's degree preferred, or equivalent, in area of specialty
6-8 years' experience in the field or related area
Ability to guide a team of admins through a project to completion and directs work of others
Ability to identify, develop & document business requirements, technical requirements and functional designs
Administer AWS infrastructure including Virtual Private Cloud (VPC), Elastic Compute Cloud (EC2), SC, Identity Access Management (IAM), Elastic Block Store (EBS), Security Groups, Auto Scaling, and Relational Database Service (RDS)
Establish federated identity solutions between on‑premises and commercial clouds
Develop and maintain standards for operations of core AWS components
Provide analytics to leadership related to costs/capacity/administration ability to evaluate options, analyze complex problems, present possible solutions in a simple, easily understood manner.
Demonstrated experience using Terraform, CloudFormation, or other IaC tools to provision and manage cloud infrastructure.
Familiarity with Git, GitHub Actions, or similar CI/CD platforms.
Knowledge of best practices for branching, testing, and release management.
Experience with monitoring and alerting tools like CloudWatch, Datadog, or similar.
Passion for defining best practices, coding standards, and design patterns.
Must be able to make or recommend quick decisions
Must be able to absorb new technologies and implement them quickly and thoroughly
Ability to work well with a cross‑functional, geographically dispersed team and customer base
Strong verbal and written communications skills and ability to lead effectively across organizations
Must be able to prioritize large lists of tasks effectively
Relies on experience and judgement to plan and accomplish goals
State‑Specific Salary Range Disclosure Requirements
Salary will generally fall between $117,345 - $130,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.
Great Place to Work & Grow Your Career
Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.
Taking Care of You & Your Family
Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.
Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing or by calling ext. . Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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Worksite address
troy, MI, 48083, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.