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Zendesk

Senior Cloud Solutions Consultant — Contact Center

new york, NY

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Job description

Zendesk seeking a Services Consultant to drive end-to-end technical delivery for customers, owning implementation from requirements to go-live and ensuring alignment with business goals.

Role involves workshops, designing solutions, configuring AWS-based resources, and training customers. Strong AWS, Connect, and scripting skills are essential, with a focus on scalable, reliable customer contact solutions.

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Worksite address

new york, NY, 10261, US

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