About this opportunity
504 CGCG-US CG Companies Global-US lists this Senior Contact Center Engineer — Design & Modernize CX opportunity in san antonio, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Capital Group in San Antonio is seeking a Senior Contact Center Engineer to design, build, and support advanced contact center solutions. You will translate business needs into scalable IVR, routing, digital engagement, and enterprise integrations while collaborating with Product Management, Architecture, and Operations.
Candidates should have deep Genesys Cloud CX expertise, API/integration background, and enterprise CC tech experience.
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Worksite address
san antonio, TX, 78208, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.