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Job description
MCI is seeking experienced Contact Tracing Supervisors to lead teams of 15-25 representatives in Mesilla, New Mexico. This role requires excellent leadership and communication skills, along with the ability to enhance customer satisfaction.
The ideal candidate will have a high school diploma and relevant experience in a customer service environment, with a strong focus on problem-solving and teamwork. Responsibilities include managing performance, coaching representatives, and driving continuous improvement.
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Worksite address
mesilla, NM, 88046, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.