About this opportunity
Transdev North America lists this Senior Continuous Improvement Leader opportunity in phoenix, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
Transdev’s TAS division is at the forefront of autonomous mobility operations, partnering with leading AV technology companies to deploy, operate, and scale driverless transportation services.
We are seeking a high-impact Six Sigma Black Belt to lead operational excellence across autonomous vehicle (AV) driving and servicing environments. This role is responsible for designing, optimizing, and scaling processes that ensure safety, efficiency, and reliability in AV fleet operations.
You will work at the intersection of operations, technology, and field execution, driving measurable improvements in a rapidly evolving, high-visibility business.
Transdev Is Proud To Offer
Competitive compensation package of minimum $100,000 – maximum $124,000
Benefits Include
Medical, dental & vision health benefits - Blue Cross Blue Shield
+ 401(K) retirement plans
Paid time off and holidays
Career advancement opportunities
Key Responsibilities
Operational Excellence & Process Improvement
Lead end-to-end Lean Six Sigma initiatives across AV operations (fleet readiness, depot operations, servicing, incident response)
Identify and eliminate process waste, variability, and failure points in driverless fleet operations
Deploy DMAIC / DFSS methodologies to improve KPIs such as cycle time, utilization, safety events, cost per activity
Autonomous Fleet Operations Support
Partner with operations teams managing autonomous vehicle monitoring and remote operations
Fleet servicing (charging, cleaning, maintenance readiness)
Field logistics and yard operations
Standardize and optimize SOPs for AV deployment and servicing workflow
Conduct root cause analysis on operational failures and safety-related events
Cross-Functional Leadership
Collaborate with safety, compliance, and regulatory teams
Field operations leadership across multiple markets
Translate complex operational challenges into scalable, repeatable solutions
Scaling & Standardization
Develop playbooks for multi-city AV depot operations and deployment scaling
Drive consistency across markets while allowing for local operational nuances
Lead training and certification efforts for frontline teams on new processes
What Success Looks Like
Measurable reduction in vehicle cleanliness customer feedback
Improved fleet deployment times
Reduction in incident frequency and operational defects
Standardized, scalable operating model deployed across TAS markets
Strong adoption of continuous improvement culture across operations teams
Required Education and Experience
Six Sigma Black Belt certification (ASQ or equivalent)
5+ years in operations, process improvement, or industrial engineering
Experience in field operations, logistics, transportation, or mobility services
Proven ability to lead cross-functional initiatives with measurable ROI
Strong analytical skills with experience in data tools such as Excel, SQL, BI dashboards
Preferred
Experience in autonomous vehicles, robotics, or emerging mobility
Background in fleet operations, rideshare, or rental car environments
Lean leadership experience in high-growth or startup-like environments
Familiarity with safety-critical operations and regulatory environments
Leadership Traits We Value
Builder mindset – thrives in ambiguity and creates structure
Operator-first thinking – understands real-world execution challenges
Data-driven but practical – balances analytics with field realities
Influencer – drives change without direct authority
Bias for action – moves quickly while maintaining rigor
Physical Requirements
Occasional standing, walking, and sitting.
Long periods of sitting.
Primarily office-based or hybrid role.
Ability to sit and work at a computer for extended periods.
Occasional overtime may be required during audits, open enrollment, or peak operational periods.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or any other classification protected by federal, state, and local law.
Drug-free Workplace
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.)
Successfully pass a pre-employment drug screen.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good.
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Worksite address
phoenix, AZ, 85003, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.