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GreyOrange

Senior Customer Experience Lead – Warehouse Automation

san francisco, CA

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Job description

A leading automation solutions provider is seeking a Customer Experience Manager II in San Francisco, CA. This role involves managing customer interactions, optimizing solution performance, and collaborating with various teams to enhance customer satisfaction. Ideal candidates will have 4–6 years of relevant experience, strong communication skills, and familiarity with SQL and analytics tools like Grafana and Power BI. This position offers an opportunity to impact customer experiences significantly in the logistics and supply chain industry.

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Worksite address

san francisco, CA, 94199, US

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