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PSEG.com

Senior Customer Operations Leader | Union Environment | Hybrid

the ironbound, NJ

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About this opportunity

PSEG.com lists this Senior Customer Operations Leader | Union Environment | Hybrid opportunity in the ironbound, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.

Job description

PSEG is seeking a Sr. Customer Operations Supervisor in New Jersey to lead and develop union-represented staff in a fast-paced utility customer service setting.

The role emphasizes safety, operational excellence, employee performance, and customer satisfaction, with responsibilities spanning daily workforce management and policy compliance. The position requires strong leadership, analytical, and communication skills to coach employees, resolve issues, and drive continuous improvement while

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