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Job description
Parcelhero is seeking an experienced Customer Service Manager to lead our 50-strong remote customer service team and elevate service quality as we expand internationally. You will drive cross‑department collaboration, track metrics, and shape our customer experience for both consumer and B2B customers.
The role demands decisiveness, strong communication, and the ability to manage competing priorities across time zones in a high‑pressure environment.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.