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Listen Labs, Inc.

Senior Customer Success Lead for AI Insights Platform

northern, KY

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Job description

Listen Labs is hiring its first Engagement Manager in Austin to help customers maximize adoption of our AI-powered research platform. You will own the post-sale journey, onboarding, adoption, retention, and growth, serving as the primary day-to-day contact for key accounts.

You\'ll partner with sales to identify expansion and renewal opportunities, provide proactive guidance, and collect customer feedback to shape our roadmap.

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