About this opportunity
Empower AI lists this Senior Customer Support Tech Lead – DoD IT Services opportunity in quantico, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Empower AI seeks a Customer Support Technical Lead to serve as Deputy CS Lead for an enterprise IT program supporting a DoW agency with ~13,000 users. This onsite role in Quantico, VA includes up to 10% travel. You will lead service delivery across the Service Desk, Knowledge Center, and field support.
Required: TS/SCI eligibility, ITIL/SAFe experience, and a track record of managing large, complex IT services in a government environment.
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Worksite address
quantico, VA, 22134, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.