About this opportunity
Maersk lists this Senior CX Consultant: Ground Freight & Cold Chain (Charlotte) opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Maersk is seeking a Senior Customer Experience Consultant to serve as the primary liaison between a key customer and our operational teams for Ground Freight and Cold Chain solutions. You will oversee shipments from booking to final delivery, provide proactive updates, and coordinate across dispatch, brokerage, and carrier teams at our Charlotte site.
The role emphasizes customer service excellence, problem solving, and cross-functional collaboration in a fast-paced environment.
#J-18808-Ljbffr
Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.