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DIRECTV

Senior CX Platform Architect (AWS, Salesforce, Genesys)

workfromhome, VT

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Job description

DIRECTV is seeking an expert IT Software Engineer Principal 2 to lead the design, implementation, and reliability of CX orchestration platforms centered on AWS, Genesys Cloud, and Salesforce Service Cloud. You will guide cross‑functional teams, drive cloud-native practices, and ensure scalable, secure, and high‑performing CX systems.

Office is remote with US-wide scope; requires senior technical leadership, strong communication, and proven experience in CCaaS/CX software.

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Worksite address

workfromhome, VT, 05405, US

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