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Job description
Unum is seeking a Sr. CX Manager in Portland, ME to translate customer insights into actionable opportunities across business, operations, and technology.
You will collaborate with leaders to drive growth, persistency, and efficiency by analyzing journey data and portfolio metrics, promoting customer-centric practices, and guiding transformation initiatives in a matrixed organization. The role requires strong communication, empathy, analytical thinking, and cross-functional leadership, with
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Worksite address
portland, ME, 04122, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.