About this opportunity
Oracle lists this Senior Data Center Support Services Technician opportunity in chicago, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
hackajob is collaborating with Oracle to connect them with exceptional professionals for this role.
About the team
Data Center Technician
Oracle Cloud Infrastructure (OCI) has an excellent opportunity for a Data Center Technician to help us build and operate the suite at significant scale, where coordinated cloud services are broadly distributed in a multi-tenant cloud environment! We encourage you to apply and join our team!
Description
What you'll be doing:
* Hardware installation & configuration of enterprise servers and cabling infrastructure.
* Hardware Break/Fix replacement of FRUs
* Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams.
* Troubleshooting and resolve Telco Connectivity issues.
* Troubleshoot & Replace Network Switch equipment.
* You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams.
* Documentation of activities and build/modify SOPs.
* Structured cabling, labelling, and troubleshooting of fiber/copper/telecom cables.
* System power supplies and cabling install, fix and repair.
Responsibilities
Responsibilities:
* Install, Remove, tackle issues in hardware in data centers racks without disturbing other hardware and critical infrastructure on site.
* Maintain asset inventory and update internal application as needed.
* Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
* Act within Service Level Agreements (SLA) on the tickets assigned to you in. your space.
Requirements:
* Knowledge of server/storage/network hardware.
* Strong interest in learning new DC concepts.
* Strong verbal and written communication skills.
* Night Shift - (4 days per week, 10-hour shifts). May include weekends and holidays.
* 2+ years working in an IT environment.
* Experience solving problems on servers, networking devices and IT equipment.
* Inventory management experience. Ordering, receiving, and shipping server parts.
* Experience taking on-call shifts and ability to respond to critical events as needed.
* Experience raising issues to Sr. onsite staff and management as needed.
* IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB)
* Knowledge of trunk infrastructure is a plus.
* Up to 20% travel within the local region and nationally.
Preferred Qualifications
* 2-year or 4-year degree or 4+ Years of experience.
* 1 year+ experience in Structured Cabling Copper/Fiber, testing of cables, Cooling and Electrical systems concepts inside the data center.
Qualifications
Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from $27.64 to $56.83 per hour; from: $57,500 to $118,200 per annum.
Oracle maintains broad salary ranges for its roles in order to
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.