About this opportunity
Caterpillar Inc lists this Senior Digital Technical Engineer opportunity in mossville, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Career Area: Technology, Digital and Data
Job Description:
What You Will Do:
Collaborate with internal partners across BCP, CI, RI, P&E, and other engineering teams to support the end-to-end connectivity ecosystem, ensuring reliable machine data flow from telematics devices to customer-facing applications.
Investigate and resolve complex hardware, software, and connectivity issues impacting dealers, customers, and connected products, utilizing diagnostic tools such as Product Link, CAT ET, CANape, CANalyzer, Wireshark, and SIS Web.
Support new product and technology integrations by validating data quality, troubleshooting communication issues, and ensuring connectivity solutions meet product and customer requirements.
Analyze machine, network, and telematics data to identify root causes of connectivity issues, improve system performance, and support timely resolution of critical field concerns.
Serve as a technical resource for dealers, customers, and cross-functional teams, providing expertise on connected machine technologies, communication protocols, and product support processes.
What You Will Have:
Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.
Systems Thinking: Knowledge of the critical interdependencies among individual system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Considerations For Top Candidates:
Experience using diagnostic and troubleshooting tools such as Product Link, CAT ET (Electronic Technician), SIS Web, and other product support applications.
Working knowledge of vehicle and machine communication protocols, including Modbus TCP and RS485.
Familiarity with data analysis and diagnostics tools such as CANape, CANalyzer, and Wireshark.
Ability to support technical issue resolution by leveraging connected machine data, network diagnostics, and product support systems.
Additional Information:
This position requires the candidate to work full-time at the Mossville IL or Irving, TX office.
Domestic relocation assistance is available for this position.
Visa sponsorship is NOT available with this position.
This position will require up to 25% travel
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Summary Pay Range:
$112,710.00 - $169,060.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
Posting Dates:
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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Worksite address
mossville, IL, 61552, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.