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Red Ventures

Senior Director, AI-Driven CX, Growth & Transformation

town of charlotte, NY

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Job description

Red Ventures is seeking a Senior Director, Customer Experience to lead CX within strategic client partnerships and help build the next generation of experience talent.

This role blends strategic leadership with hands-on execution across experience strategy, research, UX/UI, prototyping, delivery, and AI-enabled experiences. The position follows a hybrid schedule with in-person days in South Charlotte, NC, and optional remote days.

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