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Senior Director, Business Development Operations, Support

denver, CO

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Job description

Lead and grow the Business Development Operations & Support group

Build and evolve systems, reporting, processes, and operating rhythms for deal and customer visibility

Own customer-facing planning and reporting, including account status, progress, next steps, and strategic plans

Gather and synthesize customer and market intelligence to inform site selection, pricing, market comps, and competitive analysis

Own forecasts and deal-status reporting that inform at-risk project investment and long lead equipment commitments

Develop innovative trackers, dashboards, and repeatable processes

Engage directly with hyperscale and AI customers

Build, lead, and develop the BD-OS team

Manage workback schedules and timeline discipline on live deals

Coordinate with Legal, Energy, Sites, and Capital Markets on deal-critical inputs

Prepare strategic reporting and approval-request materials for senior leadership, capital partners, and the board

Improve BD-wide operating rhythm and structure as deal volume grows

Requirements

Bachelor's degree required; MBA or relevant advanced degree a plus

12+ years of experience in business development operations, program/project management, deal management, business development, technical sales, or a related commercial operations role, including people management experience

Direct experience working for or with hyperscale customers, or deep familiarity with the data center market

Experience with, or strong aptitude for, market and competitive intelligence

Experience owning forecasts and reporting with financial consequences

Experience managing people and developing talent

Experience with CRM platforms and customer/account reporting structures

Demonstrated ability to drive structure and cross-functional cooperation with senior stakeholders

Direct experience preparing and presenting senior leadership or board-level reporting, including approval-request materials

Strong judgment on sequencing and prioritization in a fast-scaling environment

Experience with CRM systems such as Salesforce and Smartsheet and building reporting/dashboard tools

Excellent written and verbal communication skills

Ability to lead cross-functionally across legal, technical, and commercial teams

Ability to travel up to 25%-50% for company gatherings or project sites

Core Competencies

Demonstrates expertise in business development operations, including managing customer-facing planning, reporting, and competitive analysis. Proven ability to lead teams, develop innovative processes, and engage with hyperscale customers while ensuring effective cross-functional collaboration.

Highest-signal resume keywords

Business Development Operations

Forecasting and Reporting

CRM Platforms (Salesforce, Smartsheet)

Market and Competitive Intelligence

People Management

Hard Skills

Deal Management

Program/Project Management

Customer/Account Reporting

Data Analysis

Dashboard Development

Soft Skills

Excellent Communication Skills

Strong Judgment

Cross-Functional Leadership

Certifications & Qualifications

Bachelor's Degree

MBA or Relevant Advanced Degree

Industry Keywords

Hyperscale Customers

Data Center Market

Capital Markets

Strategic Reporting

Tools & Technologies

Salesforce

Smartsheet

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Worksite address

denver, CO, 80285, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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