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ESFM® USA

SENIOR DIRECTOR, COMMERCIAL PRICING & PRICING INNOVATION

charlotte, NC

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Job description

Position Title

SENIOR DIRECTOR, COMMERCIAL PRICING & PRICING INNOVATION

Pay Grade

18

Other Forms of Compensation

Bonus

Job Summary

The Senior Director, Commercial Pricing & Pricing Innovation will serve as the commercial pricing authority within the Support Services Hub. This role is responsible for building and leading pricing strategy, deal economics, benchmarking, and analytics for Facilities Management and Support Services. The role partners across a matrixed organization to ensure commercial models are competitive, executable, and aligned to long‑term growth and value creation. This role is hybrid or remote, with a preference for candidates based in Charlotte, NC, or Chicago, IL, and requires up to 25% travel.

Key Responsibilities

Own Commercial Pricing Strategy

Define pricing architecture, governance, and decision frameworks for Support Services

Establish guardrails and escalation paths for complex or non‑standard deals

Ensure consistency while allowing flexibility for client and market nuance

Lead Pricing Models, Benchmarking & Analytics

Build and maintain financial and pricing models (labor, overhead, mobilization, risk, performance incentives)

Develop internal and market‑informed benchmarking frameworks

Create dashboards and visualizations that support executive decision‑making

Enable Winning RFP & Solutioning Efforts

Lead pricing strategy for priority RFPs, renewals, and complex pursuits

Partner with Solutions, Sales, Finance, and Operations to translate scope into executable offers

Balance competitiveness with margin discipline and delivery reality

Design Innovative Pricing Models

Develop pricing constructs that support:Cross‑selling across services and sectors

Bundled and integrated offerings

Long‑term contracts with cost‑savings or performance‑based incentives

Test and refine models such as gainshare, stepped maturity pricing, and outcome‑linked fees

Partner with Sector CFOs on Margin Optimization

Identify margin expansion opportunities through pricing structure and assumptions

Build scenario and sensitivity models to support informed risk‑taking

Improve confidence and consistency in commercial decision‑making

Align Commercial Models to Growth Strategy

Standardize and strengthen assumptions (labor productivity, inflation, mobilization)

Ensure pricing reinforces the Support Services value proposition

Help shift the organization toward performance‑ and outcome‑aligned pricing over time

Qualifications

8–12+ years in commercial strategy, pricing, consulting, financial modeling, valuation, or PE‑backed environments

Proven experience structuring complex deal economics

Strong executive communication and stakeholder influence skills

Comfortable operating in ambiguity and fast‑paced RFP cycles

Equal Opportunity Employer Statement

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Required Conditions

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Benefits

Medical

Dental

Vision

Life Insurance / AD

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off (varies by site/state)

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

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Worksite address

charlotte, NC, 28245, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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