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Senior Director, CRM & Loyalty Growth

phoenix, AZ

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Job description

PetSmart is seeking a Sr. Director, CRM & Loyalty to strategically guide the CRM and Loyalty functions, driving customer growth and business results.

You will own email, SMS, push and direct channels while shaping the Treats Rewards program and collaborating with cross-functional partners to deliver cohesive omnichannel experiences. As a leader on the Marketing Leadership Team, you will connect customer insights with personalized communications, develop a long-term loyalty roadmap, and lead

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Worksite address

phoenix, AZ, 85003, US

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