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Job description
The New York City Housing Authority (NYCHA) seeks a Senior Director of CRM Modernization to lead the planning, execution, and delivery of a major customer relationship management modernization program in NYC. You will align resident and staff needs across business and technology, establish governance, and coordinate changes across departments to deliver measurable improvements.
This role collaborates with executive leadership, IT, operations, procurement, and external partners to drive a
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.