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Clear Destination Inc.

Senior Director, CRM & Retention — Remote-Ready Growth

northern, KY

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Job description

Clear Destination Inc. is seeking a Director of CRM & Retention to own the full customer lifecycle—from onboarding to referrals and long-term loyalty. This leadership role sits at the crossroads of performance, tech, product, and customer experience.

You'll define messaging across Email, SMS, and Push, build scalable journeys, and partner with cross-functional teams to drive activation, retention, and lifetime value across regions and markets.

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