Job description
Job Title: Senior Director, Customer Delivery Unit (Oncology Portfolio Lead)
Job Location: Durham, North Carolina, United States of America
Job Location Type: Remote
Job Contract Type: Full-time
Job Seniority Level:
Senior Director, Customer Delivery Unit (Oncology Portfolio Lead)
We are seeking an exceptional Senior Director to lead end-to-end delivery across a large, complex global oncology portfolio. This is a highly visible leadership role with direct client engagement, offering the opportunity to influence strategy, execution and partnership success at scale. You will play a pivotal role in delivering innovative oncology therapies to patients worldwide by driving operational excellence, leading high-performing teams, and strengthening one of our most strategic global partnerships.
What You’ll Do
Portfolio Leadership & Delivery: Provide strategic oversight of a global oncology portfolio for a customer dedicated delivery unit, driving high-quality and cost-effective execution across multiple studies to accelerate patient access
Cross-Functional Leadership: Lead integrated cross-functional teams across clinical, data, regulatory, and safety to ensure alignment, visibility and proactive risk management across the portfolio
Client & Partnership Leadership: Serve as a senior executive partner to clients, building trusted relationships while leading escalations and critical discussions to drive effective decisions and outcomes
Governance & Strategy: Represent Customer Delivery Unit in executive governance forums, influencing portfolio strategy, delivery models and long-term partnership success
Operational Excellence: Drive standardization, innovation, and continuous improvement by embedding best practices and scalable processes to enhance delivery performance
People Leadership: Lead and develop senior leaders, building high performing, engaged teams focused on accountability and growth
Business Growth: Contribute to business development and strategic initiatives by providing operational insights that shape competitive, winning solutions
What We’re Looking For
15+ years of experience in clinical development or clinical operations with deep oncology expertise
Proven success leading large, global clinical portfolios with full operational and financial accountability
Strong background in study leadership or clinical program delivery, with the ability to translate strategy into execution
Demonstrated ability to operate at the executive level with clients, influencing decisions in complex environments
Track record of building and leading high-performing, global teams
Experience working within strategic partnerships or alliances preferred
Education: Bachelor’s degree required; advanced degree (PhD, MD, PharmD, or MBA) strongly preferred
Leadership Profile
Visible, energizing leader who inspires teams and drives engagement
Strong collaborator who fosters alignment and accountability across functions
Strategic thinker with a results-oriented mindset
Passionate about innovation, continuous improvement, and patient impact
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role, when annualized, is $140,500.00 - $391,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.