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Job description
Coca-Cola Consolidated, based in Charlotte, NC, seeks a Sr. Director, Customer Experience to lead the Customer Connection Hub across Equipment Service, Customer Service, Customer Excellence, and Customer Experience.
You will drive service, digital engagement, and customer excellence while managing resources, headcount, and operating expenses to achieve service levels and revenue growth. In partnership with the VP, this role advances automation, digital adoption, and process improvements,
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Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.