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Job description
NAVEX is seeking a Customer Success leader to shape and drive the CX strategy for Mid‑Market and SMB customers. You will align growth, retention and customer value priorities, and build scalable engagement programs.
You’ll lead CX managers, collaborate with Sales, Product, Services and Operations, and optimize platforms like Gainsight and CRM to improve health, renewals and expansion opportunities, while fostering an inclusive, accountable culture.
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Worksite address
lake oswego, OR, 97034, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.