About this opportunity
Vantage Data Centers LLC lists this Senior Director, Customer Experience Operations opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Vantage Data Centers LLC seeks a Senior Manager to define, build, and scale the CE operating model for a hyperscale customer portfolio. You will own governance, analytics, and the customer experience lifecycle from onboarding to renewal.
You will lead ServiceNow service desk and customer portal improvements, partner with IT and Ops, and drive executive-ready dashboards and insights to inform strategic decisions. Hybrid work in the Denver area is supported.
#J-18808-Ljbffr
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.