About this opportunity
DP World lists this Senior Director, Human Resources - U.S. opportunity in kansas city, Kansas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Description
We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.
Job Description
We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. The Senior Director, Human Resources is a key member of the HR leadership team, responsible for driving the HR strategy and execution for the company's operational workforce across warehouse, transportation, and data center environments. This role leads a team of four HR Directors, each supporting designated operating regions or business units, and serves as the primary HR partner to Operations leadership. While the Vice President, Human Resources owns the enterprise-wide HR strategy and oversees the centers of excellence (Compensation, Talent Acquisition, Learning & Development, Employee Relations, etc.), the Senior HR Director, Operations is accountable for translating those programs into effective, on-the-ground execution across a large, distributed, frontline workforce. This individual ensures consistency, compliance, and quality of HR delivery across all operational sites, and partners closely with centralized functions - particularly Employee Relations - to ensure operational realities and frontline needs are reflected in program design and case handling.
Key Accountabilities
LEADERSHIP & TEAM MANAGEMENT
Lead, coach, and develop a team of HR Directors, each responsible for HR delivery within their assigned region, district, or business unit
Set clear priorities, performance expectations, and accountability standards for the HR Director team
Build organizational capability and bench strength within the HR Operations team to support company growth
Partner with VP, HR with Talent Reviews and succession planning for Key positions.
Foster a consistent, high-performing HR service model across all operational sites
STRATEGIC HR BUSINESS PARTNERSHIP
Serve as a trusted advisor to Operations leaders (e.g. Regional Directors, Site Leaders) on all people-related matters
Translate business strategy and operational goals into proactive HR plans that support productivity, retention, safety, and engagement
Participate in operational leadership meetings, providing HR insight into workforce planning, labor trends, and organizational health
Anticipate workforce challenges tied to peak season, network expansion, site openings/closures, and volume fluctuations
WORKFORCE & LABOR RELATIONS
Partner closely with the centralized Employee Relations team to ensure ER matters across warehouse, transportation, and data center populations are surfaced promptly, supported locally, and resolved consistently
Serve as the operational point of escalation between site/HR Director-level issues and the centralized ER team, providing operational context and ensuring timely, accurate information flow
Support HR Directors in properly identifying, documenting, and escalating ER cases to the centralized team rather than managing resolution independently
Monitor labor relations risk and trends at the site level, partnering with the VP, HR and centralized ER/Legal teams on labor strategy, organizing activity, or union-related matters where applicable
Champion a positive employee experience for frontline and hourly populations, reinforcing consistent application of ER policies developed centrally
PROGRAM EXECUTION & CROSS-FUNCTIONAL PARTNERSHIP
Partner closely with Talent Acquisition to ensure staffing strategies meet the high-volume, fast-paced hiring demands of warehouse and transportation operations, including seasonal/peak hiring surges
Partner with Compensation to ensure pay practices, incentive programs, and job structures are competitive and consistently applied across operational roles
Partner with Learning & Development to drive frontline leadership development, supervisor/manager training, and onboarding programs tailored to operations
Ensure consistent rollout and adoption of enterprise HR programs, policies, and initiatives across all sites led by the HR Director team
Partner with the VP, HR to execute employee engagement initiatives and action plans across Operations, supporting a positive employee experience and continuous improvement
COMPLIANCE, SAFETY & RISK MANAGEMENT
Ensure HR practices across operational sites comply with federal, state, and local employment law, including wage and hour, leave management, and safety regulations
Partner
#J-18808-Ljbffr
Worksite address
kansas city, KS, 66115, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.