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Job description
Who We Are
Dyno Nobel is a global leader in commercial explosives, manufacturing and blasting technology, delivering innovative solutions to the mining, quarry, construction, and seismic industries. With a legacy of safety, performance, and technical excellence, Dyno Nobel is known for pushing the boundaries of what’s possible in commercial explosives—helping customers optimize operations, improve productivity, and reduce environmental impact. Backed by a team of dedicated professionals and a commitment to continuous improvement, Dyno Nobel sets the standard for reliable and responsible blasting manufacturing and services worldwide.
What You’ll Do
As the Senior Director of IT Operations and Service, you will oversee and enhance all IT operations, ensure seamless IT service management, and streamline operational efficiency. Other duties include:
Accountable for end-to-end management of global IT services, whether delivered internally or sourced externally including technical & Infrastructure management (SaaS, Integration, SAP Basis, Pathing)
Manage Service Delivery teams (service Desk, Field Engineering)
Provide a Service Integration and Management framework
Tracking, managing, and optimizing the IT resources and infrastructure across physical locations
End to end Platform and Applications Lifecycle Management. Managing the full life cycle of assets from acquisition, operation - (SAP, PC, 3rd party apps, Microsoft etc.) including operational change management (e.g. general upgrades, maintenance activities)
Data Network Management (all routing, firewall, logical networking components)
Accountable for managing the ‘non-strategic’ vendors and their governance
Defining and meeting the requirements of SLAs
Technology Service Management - Managing the provision of technology-based services to meet defined organizational needs
Asset Management - Managing the full life cycle of assets from acquisition, operation, maintenance to disposal
Platform and Application Management - Delivering management, technical and administrative services to support and maintain live applications
BAU vendor management - Managing and controlling the operation of formal contracts for the supply of products and services
What We’re Looking For:
Bachelor's or Master’s degree in Computer Science, IT, Engineering or a related field
10+ years of experience in IT operations, service management or a related field, with substantial experience in leadership roles
Proven ability to manage IT services and operations across a global organization
Deep understanding of ITIL framework, network operations, cloud computing, cybersecurity, system administration, disaster recovery, and data center management
Knowledge of emerging technologies affecting IT operations is also crucial
Positive attitude, friendly demeanor, and a team player
What We Offer:
Paid vacation + 12 paid holidays + PTO days
Full health benefits including employer HSA contributions + dental plan with an orthodontic option, wellness coaching available
Matching 401K
Generous tuition reimbursement program
Generous paid parental leave
Friendly and supportive coworkers
Dyno Nobel is an equal employment opportunity employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, protected veteran status, genetic information or any other characteristic protected by law.
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Worksite address
salt lake city, UT, 84193, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.